Thank you for choosing Thrift Lights (“we,” “our,” or “us”) as your source for solar garden lights. We are dedicated to delivering your orders promptly and efficiently. This Shipping Policy outlines the terms and conditions governing the shipment of our products from our website (www.thriftlights.com) to your designated delivery address.
Upon receiving your order, we strive to process and prepare it for shipping as quickly as possible. Orders typically undergo processing within 7 business days. Please note that during peak seasons or special promotions, processing times may be subject to slight variations.
Shipping Methods and Timeframes:
We partner with reputable shipping carriers to deliver your solar garden lights securely. The shipping timeframes are estimated from the date of dispatch and vary based on your location:
- Standard Shipping: 7 business days
- Expedited Shipping: 10 business days
To help you stay informed about your order’s progress, we provide tracking numbers for each shipment. You will receive an email with the tracking details once your order has been dispatched. You can use this information to track your package’s journey and estimated delivery date.
The shipping cost is calculated based on your order’s weight, delivery location, and chosen shipping method. You can view the shipping cost at the checkout before completing your purchase. We occasionally offer free shipping promotions, so keep an eye out for these special offers.
For international shipping inquiries, please contact our customer support team at [email protected]. Please note that international orders may be subject to customs fees, import taxes, and other charges. These fees are the responsibility of the recipient and may vary depending on the destination country’s regulations.
While we strive for timely and accurate deliveries, unforeseen circumstances such as natural disasters, weather conditions, or carrier delays may occasionally impact delivery times. If you encounter any issues with your shipment, please reach out to our customer support team at [email protected], and we will work diligently to resolve the matter promptly.
To ensure a successful delivery, please provide accurate and complete shipping information during checkout. We cannot be held responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
Once your order has been successfully delivered to the designated address, the responsibility for the package shifts to you, the customer. We recommend ensuring a safe delivery location or utilizing tracking features for security purposes.
If you have any questions or need further assistance regarding our Shipping Policy, please contact our customer support team at [email protected]. We are here to help and committed to ensuring your satisfaction with every aspect of your shopping experience at Thrift Lights.
Thank you for shopping with us. We look forward to brightening up your garden with our exceptional solar garden lights!